Introduction of AI systems in companies: Design approaches for change management
Artificial intelligence (AI) offers great potential for companies and their employees – whether through improved work processes and relief or digital business model innovations. At the same time, the change in companies must – and can – be shaped together and the challenges in the use of AI systems must be solved. This is the only way to overcome challenges and negative side effects in the use of AI systems. The overall aim is to create a new relationship between humans and machine, in which people and AI systems work together productively and the respective strengths are emphasized.